Frequently Asked Questions

Everything you need to know before you order

Standard turnaround time is 24-48 hours for most flyer and graphic designs. For more complex projects such as multi-piece campaigns, branding packages, or print materials, turnaround may be 3-5 business days. Rush orders (same day or next business day) are available for an additional fee. We will always confirm the timeline before starting your project.
The number of revisions depends on your package. Basic designs include 1 revision, Premium designs include 3 revisions, and bundle packages include unlimited revisions until you are satisfied. We work with you to make sure the final design is exactly what you envisioned. Additional revisions beyond your package can be added for a small fee.
For digital use, you will receive high-resolution JPG and PNG files. For print use, you will receive print-ready files in PDF or PNG format at 300 DPI with proper bleed and trim marks. If you need editable source files (PSD, AI, or similar), just let us know and we can discuss that as an add-on.
RDM Designs specializes in graphic design services and delivers print-ready files that you can take to any printer. We do not currently offer in-house printing, but our files are formatted to work seamlessly with any professional print shop, including online printers like Vistaprint, Canva Print, or your local print center.
We design for all major social media platforms and their optimal sizes. This includes: Instagram posts (1080×1080), Instagram stories (1080×1920), Facebook posts (1200×630), Facebook event covers (1920×1080), Twitter/X headers (1500×500), LinkedIn banners (1584×396), and more. Just tell us which platforms you need and we will size everything correctly.
Yes! Our branding packages include logo design or refresh, color palette selection, typography choices, and branded marketing templates. We create everything you need to maintain a consistent, professional brand identity across all your marketing materials. Contact us for a custom quote on full branding projects.
We accept payment via various methods including PayPal, Cash App, Zelle, and major credit/debit cards. For new clients, we typically require a deposit before starting work. For rush orders or smaller projects, full payment upfront may be required. We will discuss payment terms when you submit your project request.
Absolutely. Consistent branding is one of our core strengths. If you have existing brand guidelines, a color palette, fonts, or sample designs you love, simply share them with us and we will make sure all your new designs align perfectly with your established brand identity.
Yes, we work with clients nationwide and internationally. All project communication, file delivery, and payments are handled digitally, so geography is never a barrier. We have successfully served clients across the United States and beyond.
Getting started is easy. Visit our Contact page, fill out the project request form with your details including the type of design you need, your budget, and any relevant information about your event or business. We will respond within a few hours to discuss your project and get things moving.

Still Have Questions?

Reach out directly and we will be happy to answer any specific questions about your project.